How business can deliver where government is failing
As trust in government institutions has weakened, the expectations of business leaders have soared. How can businesses can use this trust for good?
“Business leaders should take political risks more seriously”
In an increasingly uncertain international environment, business leaders should be more aware of political risks and develop ways to respond to them while avoiding cognitive biases, claim Lorenzo Coronati and Frédéric Jallat.
Even when algorithms outperform humans, humans can still make the difference
Prof. Louis-David Benyayer reflects on the strategic implications of research showing that under certain conditions, humans perform better than machines when it comes to decision-making.
Why businesses need a human rights officer
ESCP Affiliate Professor of Governance, Law & Leadership Dr. Daniel Perlzweig explains how businesses can take concrete steps to protect human rights, particularly with the help of a human rights officer
“It is time to build a society with new imaginaries and models”
Anne-France Mariacher comments on the latest edition of the Circularity Gap Report, which according to her shows we need to start rethinking our consumption and business models.
Emotional intelligence for all: bridging the gap between Boomers, Millennials and GenZ at work
It takes a village to raise a child – and a global village to make a successful business. The lingua franca of this global village? Emotional intelligence.
Is it a unicorn or a donkey with a party hat?
A reflection on unicorns and the lack of purpose of some founders like Sam Bankman-Fried.
4 strategies for brands to deal with geopolitical crises
Laetitia Mimoun offers four possible ways of responding to situations like the war between Russia and Ukraine depending on brands’ positioning.
Not so Frank! The keys to a great scam
Hervé Laroche comments on the tribulations of the latest fraudulent start-up’s founder.
Quiet hiring will future-proof your workforce – if done right
As employers grapple with labour shortages and the Great Resignation, they are turning to a growing trend: sourcing human capital from within the organisation, aka quiet hiring.
Making the beautiful and the good accessible to all, an interview with Monoprix’s CSR director
Monoprix’s CSR director sheds light on the French retail chain’s journey toward sustainability, as well as her own.
What can mindfulness do for management?
Cécile Dejoux reflects on the trend followed by many companies which have started teaching mindfulness in the office.
How can we better include migrants and refugees in the workplace?
Expert on management of diversity and inclusion in organisations, Lena Knappert shares her insights on the best way to provide support for refugees and migrants in the workplace.
Virtual influencers, virtual employees: how can brands leverage a new kind of relationship with their audiences?
Virtual characters are one of the biggest digital opportunities for brands, argues ESCP alumnus Laurent François, managing partner at the creative agency 180.
How to boost creativity and innovation in your teams on a daily basis
ESCP Executive Education spoke with Pedro Gonzalo, a specialist in creativity, leadership and human resources, to identify the factors that foster creativity and implement successful creative management.
“Entrepreneurs too can aspire to be good leaders in a bad economy”
Entrepreneurship expert Alisa Sydow relates Merete Wedell-Wedellsborg’s insights about how to be a good leader in turbulent times to the role of founders.
From student startup to edtech acquisition, the founder of Clay shares his quest to scale social learning
Christoph Koenig, founder of the student messaging solution Clay, tells us about his experience growing and selling a company just four years after graduating from ESCP.
A quantum task force will prepare your business for the next tech revolution – if done right
Daniele Battaglia and Alessandro Lanteri suggest how to effectively create a dedicated task force to prepare to seize the opportunities of the quantum revolution and avoid its threats.
“Kindness and business shouldn’t just rhyme”
Peter Vanham reflects on the 2023 Annual Meeting of the World Economic Forum, an organisation he used to work for, and the importance of friendliness and benevolence in the corporate world – and outside of it.
Becoming a stakeholder-first leader
FTSE 100 CEO of Intertek and ESCP alumnus André Lacroix on why the corporate world must reinvent leadership to put people on a par with profits.
“To innovate, bring exploration and exploitation talents together”
Frédéric Fréry reflects upon the paradox at work in the essential combination of exploration and exploitation highlighted by James March.
How social media can be used to communicate your brand through employee voices
Profs. Lorena Blasco-Arcas, Almudena Cañibano and Hsin-Hsuan (Meg) Lee give employers a few tips to turn employees into powerful allies and brand advocates.
No benefits of automation without major investments in human resources
Prof. Louis-David Benyayer reflects on research tending to show the key to success in leveraging automation with AI is human-based.
Scaling as the search for profit-market fit
Davide Sola, Jeffrey F. Rayport, Martin Kupp and Sophia Braun explain that companies should take value creation into consideration, and therefore look for profit-market fit.
Virtual worlds and the metaverse: disruption for the managers of tomorrow?
Professor Andreas Kaplan explores the opportunities and existing use cases made possible by the metaverse, and how to manage an implementation strategy of this new technology despite challenges.
How bosses can ensure ‘meaningfulness’ at a company
In a time of skills shortages, employers need to retain their staff. One concept in particular is becoming increasingly important: meaningfulness. Kerstin Alfes gives some tips on how employers can reinforce this feeling.
Challenging hierarchy
Are organizational problems always rooted in the ‘hierarchical’ phenomenon? This is not the opinion of Ghislain Deslandes, who reviews a study devoted to this subject.
Coping with corrupt situations: why companies must consider the context
The World Cup and ‘Qatargate’ are the latest demonstrations of the fact that corruption is still an imposing challenge. Maral Muratbekova-Touron and her co-authors explain how companies can fight it more effectively.
Entrepreneurship: is your startup idea a “good” one?
What does it mean to have a “good” startup idea? To try to answer this question, we sat down with Maëva Tordo, director of ESCP’s European incubator, the Blue Factory.
What cultural intelligence is & why it is important
In today’s diverse employment market, with its focus on digital platforms, global social networks and remote working, cultural intelligence has never been more important.
Executive career success: how to cash in on international experience
Internationally-seasoned executives are assumed to be more expensive than those who stay put, but how exactly can you make sure it pays to have an international education and work experience?
Advancing global LGBT+ rights through the big business of sport
On Human Rights Day, Ken Chan explains why the 2022 World Cup in Qatar is an opportunity for companies to help advance LGBT+ rights globally.
5 tips to build strong cross-cultural virtual teams
Cross-cultural virtual teams are on the rise but cultural differences can create barriers to communication and the lack of physical interaction can make it worse. Prof. Marion Festing explains how to make sure they can communicate effectively.
“We need new forms of governance for the further development of the space sector, not just Elon Musk’s enterprises”
David Lehmann comments on the latest Global Risks Report, highlighting some of the critical risks around space, providing additional context information and discussing implications for business.
My boss wants me to launch us into the Metaverse. What do I do?
ESCP experts Marie Taillard and Howard Zhong share their thoughts on getting the best out of the Metaverse at this stage in the game.
“Caution: cash bonuses dilute easily, but non-monetary rewards live on”
Frédéric Fréry comments on Elon Musk’s record bonus at Tesla, and praises other forms of reward.
Care management: motivating employees and stopping burnout in the ‘new normal’
Cécile Dejoux presents a managerial approach based on a scientific model that meets the needs for meaningfulness and work-life balance of employees and managers.
How people view telework depends on factors beyond the organisation
Almudena Cañibano and Argyro Avgoustaki explain that factors beyond the organisation, such as labour market conditions, play a key role in employees’ interpretation of telework as a potential threat.
The usefulness of consultancies: An old issue in need of new answers… and new questions
Tristan Dupas-Amory comments on a cover story of The Economist seemingly questioning management consultants’ usefulness.
How to navigate business amid soaring geopolitical risk
We talked to ESCP Profs Régis Coeurderoy and Stefan Schmid to understand how business leaders can navigate this increasingly uncertain geopolitical climate.
3 steps businesses can take to reduce bias in AI systems
How can we ensure that AI development is fair, when the algorithms at its core are designed with biases? Profs. Lorena Blasco-Arcas and Hsin-Hsuan Meg Lee propose to a human-centred view for the design of specific frameworks and regulatory systems.
Bricks, bytes and behaviour: Solving the hybrid work dilemma
With the recent introduction of the hybrid work environment, what can companies incorporate to encourage employee engagement?
Well-being at work: why has it become the strategic issue for companies?
As if we needed more proof of how important physical and mental health is for staff, the recent crisis further highlighted this reality as employees struggled to remain flexible, withstand pressure and work remotely. Recent studies indicate that, in France, an employee that is fulfilled is an employee that is less frequently absent and sick,…
Algorithms in HR: for better or for worse?
Catherine Lespérance explains why the use of algorithms to determine whether an employee is efficient enough to stay on the payroll is controversial, and how to overcome the challenges of using algorithms in human resources to better modernise HR departments.
How to make your data (and life online) more sustainable
As immaterial as it is, data is everywhere, and so is its environmental footprint. Yannick Meiller explains how we can make our data use more sustainable.
Using data wisely to make smart(er) cities more sustainable
Businesses, cities and citizens, academics even, must use data not only intelligently but also responsibly to make cities truly sustainable.
AI, Big Data, IoT… What does the future of work hold?
How will today’s workers be included in the future of work dominated by big data, IoT, and constant technological advancement? Let’s find out with Prof. Javier Barbero.
Why choose when you can combine?
Director of Fondation Carmignac and member of folk-rock group Moriarty, Charles Carmignac shares how all of his experiences have made him who he is today
Regaining trust in data: Open data and why it matters
Data expert and Co-Founder & CEO of Work With Data Laurent Molter uncovers ways in which open data is providing value to business leaders.
How to make sustainability a top priority for your next career move
To answer this question, we talked to Pierre Peyretou, affiliate professor at ESCP and trainer at La Fresque du Climat.
A way for decision-makers to ensure things don’t escalate: The maximum ‘acceptable loss’
Sometimes, projects get out of hand but leaders keep at it. Prof. Frédéric Fréry explains how to put a stop to the ‘escalation of commitment’.
Identifying the right problem is more important than the data: true or false?
Data expert Guillaume Thfoin weighs in on the importance of identifying what comes first – the data or the problem?
Food: is the alternative protein revolution ready to stay in the long run?
With the recent evolution of plant-based and cell-based meats, a new debate comes into play about the long run market presence of these alternative proteins.
Here’s how companies can truly improve employee happiness
A broad, cross-cultural study found a universal need for managers to address more collective and meaningful aspects of happiness.
If you build the metaverse, will consumers come?
Chris Dixon, who is well-versed in all things digital, comments on an article by Ben Voyer asking if the metaverse is like in the movie Field of Dreams: something to wish for.
How today’s investment portfolios are impacted by ESG policy, market and portfolio construction
Practical insights from the newly published handbook “ESG Investing and Analysis: A Practitioner’s Guide” by Kartik Chawla, Martina Macpherson & Daniel Ung.
Fact or Fiction: “Every business needs a data scientist.”
Prof. Louis-David Benyayer dives into the uncertain need for data scientists in our technologically evolving business environment.
Digital colonization: how Big Tech companies use data to enter regulated markets
Louis-David Benyayer takes a look at a scientific paper shedding light on the process by which big tech companies use data to enter regulated markets.
Creating impact as an LGBT+ leader: the importance of visibility
LGBT+ Programme Director Stephan Schmuck speaks about the unique challenges and importance of visibility that come with being an LGBT+ leader in the workplace.
How cross-functional talent can lead to high-impact communications
An expert in customer experience explains the pros & cons of cross-functional talent versus specialisation in marketing.
“3D printing is no miracle cure for the fashion industry’s unsustainability”
Marlene Hohn and Christian Durach comment on an article claiming that 3D printing could be the key to a sustainable fashion industry.
“To successfully integrate AI into strategic decision-making processes, you need a human-centred approach”
Understanding executives’ individual decision-making styles can help companies improve the use of AI in strategic initiatives and overcome flaws in human judgement, according to Christoph Keding and Philip Meissner.
When experts beat the crowd
Louis-David Benyayer takes a look at a scientific paper showing that system-generated recommendations are not always more efficient than experts’.
Understanding the flexible consumer lifestyle
Laetitia Mimoun and Fleura Bardhi explored how this new generation of consumers manages the challenges associated with serial transitions, and what it means in terms of market opportunities.
“It’s not a matter of how much more resilient global supply chains should become, but how they do it”
Tra My Le comments on an article published by The Economist claiming that too much supply chain resilience is dangerous.
Leadership in uncertainty: Lessons from healthcare services
Diana Pérez-Arechaederra reflects on what we can learn from how healthcare leaders dealt with the unprecedented Covid-19 pandemic.
The Chameleon Leader, the key to leadership in a turbulent world
We were used to a calm sea to bask in. Now it has become rough and we will have to learn to swim, or risk drowning. As leaders, this means you no longer have a choice but to adapt to each situation.
What if Hemingway inspired your customer experience?
Customer experience leaders can benefit from literature more than you might think, to anticipate customer impressions and create new experiences.
“Be yourself – everyone else is already taken”: Finding your personal brand online (and offline)
What’s the secret to leveraging your image online & offline in a way that remains authentic? ESCP’s The Choice spoke with personal branding experts Géraldine Galindo and Thibault Louis to find out more.
How to lead a purpose-driven company
Amidst the global environmental crisis, Groupe Rocher’s CEO, Bris Rocher, has given us his vision of what it means to lead a purpose-driven company towards a goal that goes beyond mere economic success.
Management strategy: three key rules for success
Frédéric Fréry explains why management models like the BCG Matrix and Blue Ocean Strategy are so successful, and what we can learn from it.
How to transform businesses into agile and participative communities
The meaning of organisations is changing and Sociocracy can help design businesses that are able to respond to new paradigms like technological advancement and new generations’ expectations in the future workplace.
The sustainable beauty of B Corporations
Interview with Davide Bollati, Chairman of the Davines Group, about why he chose to be part of the global B-Corp movement for an inclusive, equitable, and regenerative economy.
Bold use of green tech can foster a new era of sustainable growth
New green tech, from vertical farming to 3D printing and plant-based meat, can reconcile economic progress with the production limits of our planet, explains Prof. Philip Meissner.
How do we solve the colossal problems threatening to overwhelm us?
For Violette Bouveret, the skill that teams need to acquire in order to face overwhelming challenges and avoid paralysis is the capacity to solve complex problems.
What does it mean to be a learning company?
To uncover the opportunities for corporate learning today, we spoke with BNP Paribas’ leaders in learning & development.
How to step out of your comfort zone, grow and thrive, with Andy Molinsky
How can individuals and teams reach their potential by learning to step outside their personal and cultural comfort zones? We spoke with Andy Molinsky, author of Global Dexterity and Reach, to find out
“Lifelong learning makes it possible to stay relevant”
Ken Chan explains why he keeps undertaking graduate studies, even deciding at the start of the global pandemic to pursue a PhD in business while working full-time in demanding leadership roles.
To practice public speaking, “forget about what you want to say”
Public speaking and pitching are must-have skills for every entrepreneur. They are the make-or-break point from finding investors to building your team.
Volunteering & giving: how to help your employees be leaders in their communities
Corporate volunteering has many positive consequences for both employees and companies. Why and how should companies include it in their strategy?
Lessons from the world’s most sustainable energy companies
Georgia Makridou writes that sustainability does not mean sacrificing profits or putting success on the back burner. On the contrary, the reward is resilience.
Eco-anxiety, putting a name on what we are all feeling
Six ESCP students take a closer look at eco-anxiety and what the media can do about it.
“Many are resigned, and only a few are deserting”
Large numbers of resignations are being overshadowed by the controversy around the symptoms of the rupture between young people and the “meaning of work”.
Leaders as Chief Truth Officers
Professors Jean-Philippe Bouilloud, Ghislain Deslandes and Guillaume Mercier argue that business leaders no longer have a choice but to assume this ambiguous position requiring specific skills.
How to navigate purpose-driven leadership with Prof. Benoît Heilbrunn
When it comes to purpose, a lot of companies get lost trying to figure out which direction to take. How can one define purpose? Moreover, the purpose of a brand or company?
Global management programmes can help win the escalating ‘talent war’
Talent management practices can be used to retain high performers and high potential, who like other commodities have become even more scarce in these times of economic crisis.
What if performance was driven by strategic agility?
How can leaders develop and implement a business strategy that is both suited to market fluctuations and delivers results? Enter strategic agility.
Sustainable investing reimagined
A talk with Mamadou-Abou Sarr, the Co-Founder and President of V-Square Quantitative Management about sustainable investing and what the events of 2022 may bring for its markets.
Volunteers are at the frontline of the refugee crisis: here’s how we can help them do a better job
Amid the war in Ukraine, there are concrete steps organisations can take to prevent emotional exhaustion within volunteers supporting refugees, write ESCP Business School PhD graduate Charlotte Traeger and Profs. Debbie Haski-Leventhal and Kerstin Alfes.
Blitzscaling strategies, the financial blitzkrieg craze
Do you know the story of GoPuff, Gorillas and Getir, among others? Prof. Frédéric Fréry explains how this military doctrine applies to the economic field.
Emotional intelligence, leadership and gender equality in the workplace
Why do we often associate emotional intelligence with female leadership? Let’s take a closer look at the preconceptions around gender and emotional intelligence.
Leadership and life in the age of longevity
Carlos Casanueva reflects on what the Total Leadership model, and work-life synergies, can bring to our ever-longer lives.
Companies must advocate for LGBT rights everywhere in the world, not just where it’s easy
Big business can afford to be a force for progress in countries with hostile laws and can make a strong case. Especially as it does not harm their interests.
Feared or loved? Leaders who embrace vulnerability succeed!
The time when a leader needed to look tough and outright cold-blooded on every occasion has gone. Nowadays, people expect leaders to show different qualities, among which self-awareness, empathy and integrity. But what about vulnerability?
How to make your business thrive by doing good
Altruistic enterprises can build prosperous and harmonious societies, while enjoying the profits needed to sustain themselves, argue Laurent Marbacher & Isaac Getz.
“Making mistakes is one of the most important learning tools”
Ben Voyer comments on an article about the resignation of Twitter co-founder Jack Dorsey, and shares how he sees failure as an educator and researcher.
Movie industry: Jenna Suru on how to follow your dreams and light the way for others
It’s all about how to get there and how to bridge the gap between your dream and reality.” Jenna Suru is not afraid of challenges. We’ve sat down with her to talk about the movie industry and the many changes it is going through.
The pros and cons of benevolent management
Ghislain Deslandes and Guillaume Mercier investigated the emergence and practice of benevolence, and teased out some implications for the future of management.
Want your company to change? Forget management consultancies!
Prof. Louis-David Benyayer reflects on an article published by HBR making the case for in-company data.
Environmental leadership & how to foster change with Deborah Pardo
When dealing with climate change, it is easy to either embrace denial or pessimism.
Are our choices aimed at the life we want or the life we want to tell (ourselves)?
The experiencing self and remembering self do not value the same things. What would our choices look like if we prioritised one over the other?
Let’s bring humour to work (no kidding)!
Chiara Succi claims we can learn a lot from research making a serious case for humour in the workplace, but also Mary Poppins!
The Metaverse: how do brands fit into this new ecosystem?
In today’s post-social media world, the growing role of the Metaverse is changing the way brands develop their digital strategies. A flash in the pan or a true online revolution? We spoke to ESCP Professors Michael Haenlein and Andreas Kaplan for their thoughts on this emerging space. Michael HaenleinProfessor ESCP Business School Andreas KaplanProfessor ESCP…
Future of fashion: transforming challenges into opportunities
The Choice spoke with titan of industry Victor Herrero about his vision and experience with the transformation of the business of fashion.
Accommodating the shift in employee preferences towards flexible work
Wioletta Nawrot comments on a study showing that 54% of employees would quit their jobs if not provided post-pandemic flexibility, recommending a gradual transition.
Emotional intelligence and how to use it: selling your EQ at your job interview
Béatrice Kosowski, president of IBM France, shares her thoughts on how recruiters and candidates should address the often vague subject of emotional intelligence at work.
Agile methods: how can we stop hyper-focusing on clients, and why?
The agile method of the future? Art Thinking is an alternative to traditional client-focused methods. Its application facilitates innovation and allows the user to create the improbable with certainty.
Audio: a pillar of media innovation in 2022?
We have spoken with Craig Strachan from Amazon podcasts and Joel Ronez from Binge Audio to get tips on how to create a valuable brand podcast experience.
Responsible research can impact our planet’s course
There is too little public trust in scientists, but we can do something about it before it’s too late!
How algorithms have changed the media landscape – for better or worse!
In today’s era of fake news and social media, one subject is on everyone’s lips: algorithms.
An interview with a Chief Poetic Officer
CEO, CFO, sure, but have you ever heard of a Chief Poetic Officer? Vincent Avanzi discusses the power of poetry in the business world.
From military strategy to corporate strategy
Prof. Frédéric Fréry explains where the analogy between corporate strategy and military strategy comes from, but that business may have more in common with seduction than war.
How responsible is your customer experience?
Professor Isabella Maggioni talks about what a responsible, sustainable customer experience looks like – and the keys to successfully creating one.
Price rises: speculation does not take place only on the stock exchange
Food & beverage specialist Francesco Venuti comments on the latest developments of the inflation situation in the agri-food sector and beyond.
What media will the next presidential elections be played on?
Does TikTok hold the future of political communications? We’ve asked three stakeholders their views on the present relationship between politics and the media.
Lessons of strategy and management from Game of Thrones
While we wait for the prequel to Game of Thrones, Ghislain Deslandes talks about what managers can learn from the highly popular TV series – or not.
Do we have to set ourselves goals to succeed in life?
We repeat over and over again that you must aim high and never give up. If that is the best way to succeed in life, a fundamental question pops up: how should you choose and set such objectives?
Artificial intelligence in managerial decision-making
While AI does not yet match its cinematic representations, methodologies such as machine learning are turning it into a valuable tool for managers and businesses when it comes to decision-making and creating innovative solutions.
EU Data Act: what impact on value creation?
Louis-David Benyayer reflects on the new rules proposed by the European Commission on who can use and access data generated in the EU.
How Italy can bring back its entrepreneurs
A look into the future of the Italian business ecosystem and how to attract more entrepreneurs with Marcello Tedeschi.
Influencer marketing: why your company can’t live without it and what you can do about it
Michael Haenlein and his co-authors explain why Gen Z’s media consumption patterns have given rise to an industry that is here to stay, and what companies should do about it.
Play hard, work hard: the metaverse is not just a game
Andreas Kaplan comments on an article claiming that Microsoft bought Activision because “gaming is the new social media.”
They reached $1 billion valuation, what’s next for the French start-up PayFit?
With PayFit, one of France’s unicorn startups, Firmin Zocchetto hopes to bring innovation to the payroll process of small and medium businesses.
How is the next generation reshaping private banking?
Lombard Odier Group experts share insightful analysis stemming from research by students from ESCP’s two Masters in international wealth management led by Profs. Fahmi Ben Abdelkader and Jean-Philippe Mabru.
Platform growth strategy: From the octopus to the metaverse?
Prof. Frédéric Fréry comments on research identifying a growth pattern specific to platforms and wonders if their next evolutionary stage will be the metaverse.
Is emotional intelligence the missing ingredient to your success?
How can you encourage the development of emotional intelligence within your company, among employees and managers? We’ve asked two specialists: Véronique Tran, professor at ESCP Business School, and Yohan Ruso, CEO and founder of Praditus.
Supply-chain attacks and the delicate fabric of our IT ecosystem
How business leaders can bolster cybersecurity in the face of a cyber threat.
Can James Bond wait any longer before he switches to Jaguar?
Finance specialist Christophe Thibierge discusses the much-postponed release of the latest James Bond movie and Jaguar’s announcement that it will not be launching any new models before 2025.
“Before considering new debt, Europe should make full use of its common debt”
On the occasion of the EU summit at Versailles, Jérôme Creel suggests an alternative to deal with the economic consequences of the war in Ukraine and to build a “European defence.”
Fighting fake news with extended CSR
Erwan Lamy and Isabelle Beyneix claim that this genuine epistemic pollution, which undermines democracy and the trust necessary for the proper conduct of business, should be taken into account just like attacks on the environment and on the social climate.
Europe brings Poland into line – others may be next
Prof. Vincent Smith discusses a column in The Economist saying ‘Polexit’ is unlikely but missing a few points, including recovery from Covid in Hungary and the impact of the war in Ukraine.
“Customers expect a smooth & seamless shopping experience”
The state of e-commerce with Nathalie Balla, CEO of the leading French retailer La Redoute
Data and the customer experience: getting the best out of big data
Correctly leveraged, big data can offer huge benefits to any business, but where to start? We spoke to ESCP Professor Louis-David Benyayer and Glanceable co-founder Arthur Cohen about the potential – and pitfalls – of big data when applied to customer experience.
Going beyond the customer: how to make your strategy human-centric?
What should we, as humans in the 21st century, expect from brands and businesses? We explore the idea of a human-centric approach, with Professor of Marketing Charlotte Gaston-Breton.
“Work intensity is a more pressing issue than overtime work”
Prof. Argyro Avgoustaki discusses an article that blames the ‘Great Resignation’ on overwork, which has increased during the Covid-19 era.
Some of us are ashamed of asking for help, but companies can fix this!
According to Marion Sanglé-Ferrière and Ben Voyer, one person out of three does not dare to turn to the supplier in case of problems. They explain why, and what companies can do to actually help.
How can green finance respond to the climate emergency?
While there are ever more COPs being held and new commitments being made–with mixed success–all actors in society need to get involved. The financial sector is no exception.
How user-centric co-innovation has been driving digital transformation at Faurecia
Martin Kupp and Joe Peppard shed light on the digital transformation road map of this global automotive component manufacturer, which has been largely driven by the digitalisation of the customer experience with Accenture.
No one puts this chemist in a corner
On the occasion of the International Day of Women and Girls in Science, we interviewed MBA alumna and Doctor of chemistry Valérie-Anne Ramis Cladera.
Overcoming fair-trade products’ price disadvantage with clever pricing decisions
Prof. Robert Wilken & PhD student David Bürgin’s research shows that by making consumers aware of their ethicality and sustainability benefits, partitioned pricing can help increase the sales of fair-trade products.
How are tech innovations shaping the future of customer experience?
Every business owner knows it: to succeed in an ever-changing world where competition is global, managing to create a meaningful, positive relationship with customers is key. Which many have done by building a quality customer experience and relationship management system. However, these last decades of technological innovation and global change have also shaken to the…
When choice overload makes it too hard to choose
We are culturally programmed, in a certain way, to think that freedom of choice will bring us love, prosperity and satisfaction. But is this always the case? Sophie Guignard explains why too many choices makes it hard to choose.
European economy climate stress test: companies have a lot more to lose than the ECB thinks
Although the first climate stress test in the euro area has not really grasped the scale and the true nature of the risks climate change will pose to the economy and businesses, it confirms the need to take them seriously, say Profs. Aurélien Acquier and Jérôme Creel.
Spread love in organisations: interview with Naji Gehchan, co-founder and host of Spreadloveio.com
When it comes to business, ‘love’ might not be the first four-letter word that leaps to mind – but for Naji Gehchan, it’s the crucial ingredient in guaranteeing exceptional results.
Closing the ‘green gap’ to create sustainable value
ESCP Prof. Julien Schmitt provides guidelines for managers and policymakers to reduce this gap between consumers’ positive attitudes toward sustainability and environment protection, and actual consumption behaviours.
A full picture of customer preferences and behaviours for 2022
The way we interact with brands has changed very quickly over the past few years and even more so since 2019. ESCP alumnus and Customer Experience specialist Julien Hervy outlines some of the key CX trends to note in 2022.
The key to succeeding as an entrepreneur: create a community
When it comes to starting your own business, the first hurdle is often at the very beginning. We talked to experts in entrepreneurship Maëva Tordo and Rand Gerges Yammine on the key to starting out as you mean to go on. The secret? Finding – and building – your community.
Lab rats: management misery made in Silicon Valley
Prof. Ghislain Deslandes reviews a book which takes a critical look at some of the modern-day practices of the gig economy.
The future of farming is regenerative agriculture
Interview with Mateusz Ciasnocha, the regenerative farmer from the Ciasnocha Family Farm in Poland’s Żuławy Wiślane region and the CEO of European Carbon Farmers.
“Consumers need means of escape and self-development”
Prof. Charlotte Gaston-Breton explains how consumers’ everyday experiences can regulate the negative feelings induced by the Covid-19 pandemic, and how brands can help improve their well-being.
Don’t look up: when technological ‘opiumism’ leads the way
PhD candidate Yaëlle Amsallem argues that the movie’s script is not very different from what is happening today.
Use emotional intelligence to strengthen your leadership skills
When we study the greatest leaders, they all tend to share a rare and exciting skill: high emotional intelligence. How can an individual inspire others? With emotional intelligence!
Is humility the new smart?
Learning from errors seems to be a key competence in today’s workplace, but how much people actually learn varies quite a bit and much depends on people’s humility, as Prof. Christoph Seckler reveals.
What if you could retire at 33?
Interview with Victor Lora, a practitioner of frugalism dedicated to helping others retire as early as possible.
Helping refugees by making inclusion a high-value investment for companies
Interview with Théo Scubla, the CEO of each One, a company intent on making a positive impact by creating synergies between refugees and companies.
So you want to be an entrepreneur? Here’s how to get started when starting your own business
It might sound surprising, but not all entrepreneurship journeys have to start with a business background – or even a well-defined “big idea”. Prof. René Mauer and Niuversity founder Fadi Alshalabi put some of the myths to rest.
“Entrepreneurship is about more than fundraising”
We spoke to entrepreneur Alexandre Bonetti, CEO and co-founder of French startup Simplébo, about the importance of maintaining an independent approach to entrepreneurship and fundraising.
“Refugees bring a lot to the table”
In this interview, entrepreneurship expert Yi Dragon Jiang talks about what refugee entrepreneurs teach us about growing a business in the face of disruption.
Why innovation cannot be prescribed – but should be stimulated
There is no point in actually instructing individuals or teams to innovate, but an organisation can definitely create the right condition for it. Nico von Delius, Global Finance Director Marketing and Sales at Siemens Electrical Products, and Professor of Entrepreneur René Mauer explain how they did just that.
Innovation must become more inclusive and sustainable
Prof. Rand Gerges-Yammine comments on a video by The Economist showing how covid-19 is boosting innovation.
Bad decisions put to the test on Mount Everest
“I’ve put too much of myself into this mountain to quit now . . .” Author and ESCP alumna Sophie Guignard takes a closer look at why we sometimes make “bad choices” with the example of the fatal 1996 climb of Mount Everest.
Art and entrepreneurship to help those in need: interview with Jo Bautista
Jo Bautista is an artist and social entrepreneur. In 2020, as Covid-19 disrupted our lives, she launched SendtoGive, a social business that combines art and impact.
Drawing from female entrepreneurship in rural Kenya – fostering frugal innovation within tribal constraints
Alisa Sydow and Funké Michaels outline how one can learn from Maasai tribeswomen’s example to manage and grow businesses despite challenges.
Do we still need work friends?
With remote work no longer a nice-to-have but a requirement in the new normal, do people still believe in the necessity to make friends at work?
“What they’re not telling you about…” your available brain time.
As one internet user said over a decade ago, “If you are not paying for it, you’re not the customer; you’re the product being sold.”
Entrepreneurship as a student, good or bad idea?
According to Julian Ivaldy, Co-founder & Head of Growth at TheSecretCompany.co, everyone can be an entrepreneur: if you are an employee, unemployed, a retiree, a student …
The why & how behind personal branding for entrepreneurs
Calling all entrepreneurs, is your personal brand a priority? If not, it should be according to ESCP professors of entrepreneurship Marc Sasserath and Benjamin Voyer.
What minimalism taught me about risk-management as an entrepreneur in the film industry
Founder & CEO of Belle Époque Films Jenna Suru shares how she practices minimalism to better manage her business.
Learning to create value in the highly uncertain post-Covid-19 era
To make decisions in such an unpredictable context, and indeed survive and thrive, companies need an exploratory mindset. For that, they must set aside standard risk management and develop tools and methods borrowed from the field of entrepreneurship, where uncertainty is the norm.
Three essentials before setting up an intrapreneurship programme
Intrapreneurship programmes are an excellent way to accelerate innovation within a firm, but their implementation is not just plug and play. Here are three things Christian Stumpf, Christoph Seckler and Peter Borchers have learned (sometimes the hard way).
The pursuit of your Founder-Market Fit
Lesson #1 from my last 30 months of co-founding companies: the business you create must make sense to your Founder-Market Fit (or Human-Market Fit). This will be a determining factor for your company’s success and your personal fulfillment.
With and beyond SDGs: how can businesses adapt to a world of challenges?
Luca Osvaldo Uccello, Corporate Social Responsibility Officer at United Nations Global Compact*, French Local Network, and an alumnus of ESCP Business School, shares his take on where businesses stand with the SDGs today.
Facebook’s Metaverse: A nightmare turning into reality?
ESCP Prof. Andreas Kaplan draws upon his past research on Second Life and virtual worlds to reflect on the potential consequences of Facebook’s Metaverse.
How to create sustainable value? Learn from Interface’s 25-year journey
Prof. Olivier Delbard explores the key features of this pioneer in the field of corporate sustainability, with a focus on how the company created sustainable value for its stakeholders while radically rethinking and redesigning its business model.
The purposeful career: how to do good and attract talents with the UN’s SDGs
How can companies implement successful policies to attract and retain talents who are increasingly sensitive to CSR concerns? In order to find out, we contacted the CEO of Birdeo, a recruitment agency specialised in chasing CSR talents.
Set your start-up or firm apart with Sustainable Development Goals
How can entrepreneurs help achieve the UN SDGs? ESCP Professor Robert Sheldon discusses the implications of sustainability on your business goals.
Integrating Sustainable Development Goals within companies’ strategies and corporate reporting
Drawing on the experience of Pepsico and City Developments Limited, Prof. Fabrizio Granà analyses the role organizations can play in promoting and achieving the SDGs, and the potential advantages they can obtain by leveraging the interconnections between these and Integrated Reporting.
As a manager, how can I help to implement SDGs at work?
Ensuring ground-level support for SDGs is crucial. We spoke to two experts in the sustainability field to get their advice on successfully working towards the UN SDGs as a manager