Toxic colleagues are a scourge of the workplace. But there are ways to recognise and thwart toxicity before it grows and festers in your organisation.
CX expert Julien Hervy makes the case that emotional intelligence has a profound impact on the customer experience.
It takes a village to raise a child – and a global village to make a successful business. The lingua franca of this global village? Emotional intelligence.
Why do we often associate emotional intelligence with female leadership? Let’s take a closer look at the preconceptions around gender and emotional intelligence.
Béatrice Kosowski, president of IBM France, shares her thoughts on how recruiters and candidates should address the often vague subject of emotional intelligence at work.
How can you encourage the development of emotional intelligence within your company, among employees and managers? We’ve asked two specialists: Véronique Tran, professor at ESCP Business School, and Yohan Ruso, CEO and founder of Praditus.
When we study the greatest leaders, they all tend to share a rare and exciting skill: high emotional intelligence. How can an individual inspire others? With emotional intelligence!
We cannot predict exactly what the future of work will look like. So rather than fruitlessly attempting to determine what jobs lie ahead, we’ve applied an alternative approach to identify the essential skills of future leadership.