Leadership in uncertainty: Lessons from healthcare services
Diana Pérez-Arechaederra reflects on what we can learn from how healthcare leaders dealt with the unprecedented Covid-19 pandemic.
What if Hemingway inspired your customer experience?
Customer experience leaders can benefit from literature more than you might think, to anticipate customer impressions and create new experiences.
How to lead a purpose-driven company
Amidst the global environmental crisis, Groupe Rocher’s CEO, Bris Rocher, has given us his vision of what it means to lead a purpose-driven company towards a goal that goes beyond mere economic success.
How to transform businesses into agile and participative communities
The meaning of organisations is changing and Sociocracy can help design businesses that are able to respond to new paradigms like technological advancement and new generations’ expectations in the future workplace.
How do we solve the colossal problems threatening to overwhelm us?
For Violette Bouveret, the skill that teams need to acquire in order to face overwhelming challenges and avoid paralysis is the capacity to solve complex problems.
Lessons from the world’s most sustainable energy companies
Georgia Makridou writes that sustainability does not mean sacrificing profits or putting success on the back burner. On the contrary, the reward is resilience.
Eco-anxiety, putting a name on what we are all feeling
Six ESCP students take a closer look at eco-anxiety and what the media can do about it.
How to navigate purpose-driven leadership with Prof. Benoît Heilbrunn
When it comes to purpose, a lot of companies get lost trying to figure out which direction to take. How can one define purpose? Moreover, the purpose of a brand or company?
What if performance was driven by strategic agility?
How can leaders develop and implement a business strategy that is both suited to market fluctuations and delivers results? Enter strategic agility.
Companies must advocate for LGBT rights everywhere in the world, not just where it’s easy
Big business can afford to be a force for progress in countries with hostile laws and can make a strong case. Especially as it does not harm their interests.
Feared or loved? Leaders who embrace vulnerability succeed!
The time when a leader needed to look tough and outright cold-blooded on every occasion has gone. Nowadays, people expect leaders to show different qualities, among which self-awareness, empathy and integrity. But what about vulnerability?
Are our choices aimed at the life we want or the life we want to tell (ourselves)?
The experiencing self and remembering self do not value the same things. What would our choices look like if we prioritised one over the other?
