It’s important for consumers and employees to be critical and informed when evaluating environmental claims made by companies, so we spoke with Valentin Martinie of Alerte Greenwashing for some guidance.
In a future defined by careers and challenges that don’t exist yet, how can you find a meaningful way to plan for the years ahead?
AI can replicate human creativity in two key ways – but falls apart when asked to produce something truly new
Is computational creativity possible? The recent hype around generative artificial intelligence (AI) tools such as ChatGPT, Midjourney, Dall-E and many others, raises new questions about whether creativity is a uniquely human skill.
Leaders who empower their teams are more likely to put the organisation’s purpose at the centre of their decision-making, assert Emilie Poli and Eymeric Guinet based on a series of interviews.
What do a mattress startup and a medical resources platform have in common? The answer: listening, learning and adapting to customer feedback.
Marie Taillard, L’Oréal Professor of Creativity Marketing at ESCP Business School, explains why brands need to engage with content creators more than ever.
CX expert Julien Hervy makes the case that emotional intelligence has a profound impact on the customer experience.
Daniela Lup writes that the need for inclusion of diverse voices became even more urgent when an AI agent created by Meta achieved human-like performance in an online game involving strategic negotiation.
In an increasingly uncertain international environment, business leaders should be more aware of political risks and develop ways to respond to them while avoiding cognitive biases, claim Lorenzo Coronati and Frédéric Jallat.
ESCP Affiliate Professor of Governance, Law & Leadership Dr. Daniel Perlzweig explains how businesses can take concrete steps to protect human rights, particularly with the help of a human rights officer