No one puts this chemist in a corner
On the occasion of the International Day of Women and Girls in Science, we interviewed MBA alumna and Doctor of chemistry Valérie-Anne Ramis Cladera.
How are tech innovations shaping the future of customer experience?
Every business owner knows it: to succeed in an ever-changing world where competition is global, managing to create a meaningful, positive relationship with customers is key. Which many have done by building a quality customer experience and relationship management system. However, these last decades of technological innovation and global change have also shaken to the…
A full picture of customer preferences and behaviours for 2022
The way we interact with brands has changed very quickly over the past few years and even more so since 2019. ESCP alumnus and Customer Experience specialist Julien Hervy outlines some of the key CX trends to note in 2022.
Lab rats: management misery made in Silicon Valley
Prof. Ghislain Deslandes reviews a book which takes a critical look at some of the modern-day practices of the gig economy.
Facebook’s Metaverse: A nightmare turning into reality?
ESCP Prof. Andreas Kaplan draws upon his past research on Second Life and virtual worlds to reflect on the potential consequences of Facebook’s Metaverse.
UN, mobility & data: a dangerous liaison?
Are we ready to share our data for the common good of accessible mobility? Roberto Chrétien takes a look at the challenges ahead for UN SDG 11.2.
Flying high at HOP
In this interview, ESCP Business School PhD candidate Laetitia Vasseur talks about the association she created to oppose planned obsolescence, which is at the origin of Apple being fined €25 million.
Investigating algorithmic bias in tech with Aurélie Jean & Amélia Matar
Together, we investigated the variety of biases in tech — whether they influence the way algorithms are created, or the number of women in the industry.
Looking at the future of Bitcoin and blockchain with Diana Biggs
An interview with Valour’s CEO on cryptocurrencies, NFTs and the gender investment gap.
The smartness of cities lies in its citizens
Prof. Ben Voyer looks at the role of citizens, who often took the back seat to technology in smart city projects, and how the pandemic may have helped change this.
TechForGood: what can we really do with technology to achieve good?
How can business leaders create meaningful change through technology? We take a closer look at the TechForGood movement with two ESCP professors Aurélien Acquier & Terence Tse.
Japan’s Study Sapuri: Edtech to the rescue
In the wake of Covid-19, edtech companies were quick to turn a crisis into an opportunity. Japan’s Study Sapuri is a case in point.
