Louis-David Benyayer takes a look at a scientific paper showing that system-generated recommendations are not always more efficient than experts’.
Philippe Houzé, the executive chairman of the Board of Directors of Galeries Lafayettes, shares how he became a global leader in luxury.
Customer experience leaders can benefit from literature more than you might think, to anticipate customer impressions and create new experiences.
For Violette Bouveret, the skill that teams need to acquire in order to face overwhelming challenges and avoid paralysis is the capacity to solve complex problems.
How can leaders develop and implement a business strategy that is both suited to market fluctuations and delivers results? Enter strategic agility.
Do you know the story of GoPuff, Gorillas and Getir, among others? Prof. Frédéric Fréry explains how this military doctrine applies to the economic field.
Prof. Louis-David Benyayer reflects on an article published by HBR making the case for in-company data.
The agile method of the future? Art Thinking is an alternative to traditional client-focused methods. Its application facilitates innovation and allows the user to create the improbable with certainty.
While we wait for the prequel to Game of Thrones, Ghislain Deslandes talks about what managers can learn from the highly popular TV series – or not.