ESCP Prof. Julien Schmitt provides guidelines for managers and policymakers to reduce this gap between consumers’ positive attitudes toward sustainability and environment protection, and actual consumption behaviours.
The way we interact with brands has changed very quickly over the past few years and even more so since 2019. ESCP alumnus and Customer Experience specialist Julien Hervy outlines some of the key CX trends to note in 2022.
When it comes to starting your own business, the first hurdle is often at the very beginning. We talked to experts in entrepreneurship Maëva Tordo and Rand Gerges Yammine on the key to starting out as you mean to go on. The secret? Finding – and building – your community.
Prof. Ghislain Deslandes reviews a book which takes a critical look at some of the modern-day practices of the gig economy.
Interview with Mateusz Ciasnocha, the regenerative farmer from the Ciasnocha Family Farm in Poland’s Żuławy Wiślane region and the CEO of European Carbon Farmers.
Prof. Charlotte Gaston-Breton explains how consumers’ everyday experiences can regulate the negative feelings induced by the Covid-19 pandemic, and how brands can help improve their well-being.
PhD candidate Yaëlle Amsallem argues that the movie’s script is not very different from what is happening today.
When we study the greatest leaders, they all tend to share a rare and exciting skill: high emotional intelligence. How can an individual inspire others? With emotional intelligence!
Learning from errors seems to be a key competence in today’s workplace, but how much people actually learn varies quite a bit and much depends on people’s humility, as Prof. Christoph Seckler reveals.
Interview with Victor Lora, a practitioner of frugalism dedicated to helping others retire as early as possible.
