What if Hemingway inspired your customer experience?
Customer experience leaders can benefit from literature more than you might think, to anticipate customer impressions and create new experiences.
Customer experience leaders can benefit from literature more than you might think, to anticipate customer impressions and create new experiences.
What’s the secret to leveraging your image online & offline in a way that remains authentic? ESCP’s The Choice spoke with personal branding experts Géraldine Galindo and Thibault Louis to find out more.
Amidst the global environmental crisis, Groupe Rocher’s CEO, Bris Rocher, has given us his vision of what it means to lead a purpose-driven company towards a goal that goes beyond mere economic success.
Frédéric Fréry explains why management models like the BCG Matrix and Blue Ocean Strategy are so successful, and what we can learn from it.
The meaning of organisations is changing and Sociocracy can help design businesses that are able to respond to new paradigms like technological advancement and new generations’ expectations in the future workplace.
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