Am I the toxic colleague in my workplace?
Toxic colleagues are a scourge of the workplace. But there are ways to recognise and thwart toxicity before it grows and festers in your organisation.
The role of emotional intelligence in your customer experience
CX expert Julien Hervy makes the case that emotional intelligence has a profound impact on the customer experience.
Emotional intelligence for all: bridging the gap between Boomers, Millennials and GenZ at work
It takes a village to raise a child – and a global village to make a successful business. The lingua franca of this global village? Emotional intelligence.
Emotional intelligence, leadership and gender equality in the workplace
Why do we often associate emotional intelligence with female leadership? Let’s take a closer look at the preconceptions around gender and emotional intelligence.
Emotional intelligence and how to use it: selling your EQ at your job interview
Béatrice Kosowski, president of IBM France, shares her thoughts on how recruiters and candidates should address the often vague subject of emotional intelligence at work.
Is emotional intelligence the missing ingredient to your success?
How can you encourage the development of emotional intelligence within your company, among employees and managers? We’ve asked two specialists: Véronique Tran, professor at ESCP Business School, and Yohan Ruso, CEO and founder of Praditus.
Use emotional intelligence to strengthen your leadership skills
When we study the greatest leaders, they all tend to share a rare and exciting skill: high emotional intelligence. How can an individual inspire others? With emotional intelligence!
To prepare for the future of work, develop the skills of future leadership
We cannot predict exactly what the future of work will look like. So rather than fruitlessly attempting to determine what jobs lie ahead, we’ve applied an alternative approach to identify the essential skills of future leadership.
