1.02.2022
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person holding smartphone beside tablet computer, © Blake Wisz / Unsplash

A full picture of customer preferences and behaviours for 2022

The way we interact with brands has changed very quickly over the past few years and even more so since 2019. ESCP alumnus and Customer Experience specialist Julien Hervy outlines some of the key CX trends to note in 2022.

01 Feb 2022 7 min read

Linking entities, representing the power and importance of creating a community and network, ©aleksandarfilip / Adobe Stock

Choose to Lead

The key to succeeding as an entrepreneur: create a community

#Entrepreneurship

When it comes to starting your own business, the first hurdle is often at the very beginning. We talked to experts in entrepreneurship Maëva Tordo and Rand Gerges Yammine on the key to starting out as you mean to go on. The secret? Finding – and building – your community.

01 Feb 2022 5 min read