“Customers expect a smooth & seamless shopping experience”
The state of e-commerce with Nathalie Balla, CEO of the leading French retailer La Redoute
The fashion supply chain needs a reset for sustainability
Addressing the environmental impact of fashion will require major evolutions in the mindset and habits of designers, fashion players and consumers. Though innovation can help.
It’s not rocket science, it’s well‑being science!
Today, marketing managers have to provide positive experiences of consumption that move beyond functional and rational expectations to strengthen the relationship between customers and brands.
The science of well-being in retail
Prof. Isabella Maggioni discusses the ongoing stream of research investigating how key aspects of the shopping experience impact shoppers’ overall sense of well-being and contribute to their quality of life.
Black Friday: Retail Heaven or Supply Chain Surge?
Can you imagine the future of Black Friday after Covid-19? For The Choice, BearingPoint UK Partner, Stuart Higgins looks at how retailers can meet online demand while making a profit.
